Get help from a real person by call, email or live chat. Any day of the week, any time of the day.
Request a Demo ➡In the mortgage industry, every opportunity to move forward matters. There are plenty of roadblocks in the process already—your CRM shouldn’t be slowing you down. That's why our customer support team is available 24/7. Get help any time you need it and keep your business running smoothly.
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❌ Support not available evenings or weekends
❌ Difficult to talk with a real person
❌ Email and chat support only
✅ Support any time you need it
✅ Talk with a real person any time
✅ Support three ways—phone call, live chat, email
✅ Get a fast response
Our 24/7 support team can be reached three different ways—choose which method works best for you.
Get immediate assistance from our knowledgeable support team via live chat. Whether you have a quick question or need detailed guidance, our experts are available in-app to help you navigate any challenge with ease.
Do you prefer resolving issues over the phone? We offer phone support. Simply call our support team to speak directly with our dedicated support professionals anytime you need help.
Send us an email for comprehensive support on your queries. Our team is committed to responding swiftly, providing you with detailed solutions and ensuring your concerns are addressed thoroughly.
Live Chat: In-app
Phone: 1-888-680-5801
Email: support@thinkaidium.com
Our support team has a detailed handover process between shifts and teams, ensuring no information is lost and support is continuous. We're available 24/7, ensuring you get the assistance you need, when you need it. Whether through phone, email, or live chat, you can count us to keep your business running smoothly.
At Aidium, we believe in providing tailored support to each of our clients. You'll have a dedicated account manager who understands your unique needs and can provide expert advice and solutions. This personalized approach ensures you get the most out of our CRM and can achieve your business goals efficiently.
We know time is crucial in the mortgage industry. Our support team resolves issues quickly and effectively. Most support tickets are resolved within a day, allowing you to focus on what matters most – serving your borrowers and growing your business.
"Gianni at Aidium has been great from start to finish! He is my go-to. If he can not help me directly, he gets someone else from Aidium involved to get any issues resolved. He truly cares about my success and customer experience, and it definitely shows in his work ethic."
Jeremy Pope, Loan Officer and Co-Owner of Mortgage Branch @ PRMG
Our mortgage CRM software is more than a tool—it's the ultimate mortgage CRM system that redefines the way you manage your mortgage operations. With modern cloud hosting that adapts to any device, Aidium offers unrivaled accessibility, functionality, and security as the best mortgage CRM software.
Connect, collaborate, and conquer your mortgage goals with Aidium – anytime, anywhere, on any device. This is the future of CRM for mortgage lenders, mortgage sales tools, and mortgage CRM for loan officers.
